From Earth to Art
Ordering and Shipping Information
Ordering Information:
To place an order please reference the item number listed by
the piece that you wish to purchase.
Personalized Orders:
To order a personalized piece, please reference
the item number next to the piece you wish to order. Next, forward your horses' mane
and/or tail hair or your dog's coarsest, longest hair through the mail. Please
include your item reference number
and contact information when sending hair.
For personalized orders, the amount of hair to
complete one piece should half fill a sandwich bag.
If the
hair that you are sending is from a deceased
animal companion, please specify so. Also, do
not send all of the remaining hair that you have
through the postal system. If your remaining
hair is limited, please call ahead to discuss
options.
If you are interested in placing a
trophy order or a quantity price break, call ahead
for special pricing.
The
cut off date for end of year/holiday orders:
tentative deadline mid October- orders may
still be placed, but cannot be guaranteed to
arrive for the holidays after this date due
to quantity of in house orders, and required
temperature for the firing process.
Gift Certificates are available.
Payment Method:
The payment methods that we accept are check, money order, Visa
& Master card.
Orders paid by personal check will be processed after the check has cleared.
Shipping Methods:
Shipping time frame is 6-12 weeks.
Often we are able to
expedite prior to our shipping time frame, but
we will not guarantee an earlier
delivery. If you require a 'rush' order, please feel free to call us and we
will always try to accommodate.
Within the United States, shipping
charges are $9.50 for the first piece and $2.00
for each additional piece.
We are committed to customer satisfaction and offer a 30 day refund/return
policy on all retail merchandise, minus the return shipping cost.
Cancellations:
Orders may only be canceled on the same day/date that it was placed.
Contact Us:
From Earth to Art - Horse Hair Pottery
P O Box 306
Chapel Hill, TN 37034
(815)245-1627
e-mail:
Fromearth2art@AOL.com
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